Using authenticator apps

Installing an authenticator app

Before you can setup MFA on your account you'll need to install an authenticator app on your phone which supports Time-based One-Time Passwords (TOTP), such as:

Setting up with an authenticator app

Start the MFA setup process. Pick Authenticator app from the Select Method screen, and press Next.

A screenshot of a user selecting the Authenticator app option in the Select Method step of the MFA setup flow

Open your authentication app on your phone, and either:

  • Scan the displayed barcode with the app, or
  • Manually enter the displayed secret key into the app.

A screenshot of the barcode and secret key shown in the Authenticator app setup flow

Once you have set up the app and can see codes being generated, press Next. Enter the verification code generated by the app to verify MFA setup.

A screenshot of a user entering a verification code as requested by the Authenticator app setup flow

Logging in using your app

Login to your SilverStripe CMS account with your email and password. You’ll then be prompted to enter a verification code from your authenticator app on your phone.

A screenshot of a user entering a verification code as requested during login when an Authenticator app has been set up

Enter the code correctly, and you will be automatically directed to the CMS.

Setting Up MFA
Running initial configuration of an MFA method for your account
Using authenticator apps
How to acquire and configure an Authenticator app for your phone
Using security keys
How to set up and use a security key
Managing your MFA settings
Steps for adding, removing and resetting MFA methods
Regaining access when locked out
Steps to recover your account if your primary MFA method is unavailable